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Genesis – Frequently Asked Questions

What is the Genesis system? +

Genesis is an automated HDD and SSD erasure, repair, and grading platform designed for high-volume processing. It delivers NIST-compliant erasure, defect reallocation and merge repair for HDDs, SSD health reporting, and full audit traceability.

Which device types does Genesis support? +

Genesis supports 2.5-inch and 3.5-inch SATA and SAS HDDs, as well as SATA and SAS SSDs. NVMe support is currently in development.

Can Genesis repair SSDs? +

No. SSD defects are related to worn flash cells and controller-level management, which cannot be repaired internally. Genesis can, however, perform full erasure, smart health scoring, TRIM operations, and device-level consistency checks.

What can Genesis repair on HDDs? +

Genesis can repair defects reallocation, stabilise weak sectors, and re-map problematic areas. This significantly increases usable yield from data-bearing HDDs.

Can Genesis be used for HDD and SSD grading? +

Yes. Genesis provides detailed health scoring, wear analysis, and grading metrics that customers use to categorise devices and determine resale value.

Is Genesis NIST SP 800-88 compliant? +

Yes. Genesis supports NIST SP 800-88 Purge and Clear-level erasure methods, with full verification and chain-of-custody reporting.

Does Genesis have ADISA Product Assurance certification? +

Yes. Genesis is ADISA Product Assurance certified, validating both sanitisation performance and data handling processes.

How many devices can Genesis process at once? +

Genesis is available in the 8, 16, 32, 64, and 96 ports configuration. Throughput depends on device type, condition, and chosen erasure or repair schedule.

Can Genesis process drives that are still in their caddies? +

Yes. Genesis can process drives while they remain in certain caddies by using Port Extenders. These connect directly to the drive without requiring removal from the enclosure. Port Extenders are available for both 2.5-inch and 3.5-inch drive sizes, and compatibility depends on whether the caddy design allows direct access to the drive’s data and power connectors.

Does Genesis require a skilled person to operate it? +

Genesis is designed to be simple and intuitive, so it does not require a highly skilled technician to operate. Most users can begin running erasure or repair jobs after a short on boarding session. The system automates the complex processes, guides the user through each step, and generates all reporting automatically. A basic understanding of handling drives and connecting hardware is sufficient.

What reporting does Genesis provide? +

Genesis produces detailed per-device certificates, health scores (Guardian), and full audit records accessible via the Genesis Cloud Portal.

Is Genesis suitable for on-site erasure services? +

Yes. Genesis is used widely in mobile and on-site data erasure operations, including data centre clear-downs and field recovery jobs.

Nemesis – Frequently Asked Questions

What is Nemesis? +

Nemesis is a certified network-device erasure platform for erasing routers, switches, firewalls, and other network appliances, providing secure sanitisation and full reporting.

Which device types does Nemesis support? +

Nemesis supports a wide and growing list of Cisco, HP, Juniper, Brocade, Dell, Arista, and other enterprise network devices. A full supported-device list is published and updated regularly.

How does Nemesis erase network devices? +

Nemesis performs configuration wipes, licence and credential removal, file-system sanitisation, and factory-reset processes tailored to each device family. Nemesis utilizes both the vendor-specific secure-erase commands and our own propriety erasure methods.

Does Nemesis meet compliance standards? +

Yes. Nemesis is NIST SP 800-88 aligned for network devices and holds ADISA Product Assurance certification.

Does Nemesis support multi-port processing? +

Yes. Nemesis is available in 2-port, 4-port, 6-port, and 8-port configurations, allowing multiple devices to be processed simultaneously.

How long does a network-device erase take? +

This varies by manufacturer, model, and device condition. Average processing times range from 20 to 40 minutes for most devices.

Can Nemesis identify the exact model of a network device automatically? +

Nemesis performs automated device identification capturing the model, series, serial numbers and system information.

Does Nemesis require technical networking knowledge to operate? +

Nemesis is designed to be simple and intuitive and requires minimal interaction. If a manual task is required Nemesis will guide the user with clear instructions, allowing anyone to operate the system confidently with minimal training.

What reporting does Nemesis generate? +

Each device produces a detailed sanitisation certificate, serial-number capture, software and configuration summaries, and a full audit log. Results are visible in the Cloud Portal.

Can Nemesis erase partially functional or locked devices? +

Nemesis can process many devices with missing credentials, partial boot issues, or restricted access modes. Results depend on the state of the device and vendor limitations.

Can Nemesis power the connected devices? +

Yes, Nemesis provides mains or PoE power to the connected devices allowing the system to fully control the devices during the erasure process.

Is Nemesis suitable for on-site erasure work? +

Yes. Nemesis is used in data centres, field jobs, and mobile recovery operations where secure, certified sanitisation is required.

How often are new devices added to Nemesis? +

Updates are released regularly. New integrations are driven by customer demand, market trends, and device submissions received by Ultratest.

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