Ultratest Support & Customer Portal
We’re here to help you get the best from your Genesis and Nemesis systems, every step of the way.
Whether you need help setting up, troubleshooting, or training your team, you’ll find what you need here.
Unit 1 Eastman Way, Stevenage SG1 4SZ United Kingdom
+44 (0)1438 211200 | info@ultratestsolutions.com
Getting Started & Installation
New to Genesis or Nemesis?
Our clear set-up guides help you install and use your system correctly from the start.
- Installing your hardware
- Connecting drives and devices
- Creating and selecting test schedules
- First-time admin and configuration tips
Training & Resources
Help your team stay confident and capable:
- Step-by-step how-to videos
- Best practice guides for erasure, repair and reporting
- Tips to maximise throughput and yield
Troubleshooting & FAQs
Start here for quick help with common queries:
- Installation and set-up
- Test schedules and configuration
- Portal and API access
- Hardware checks and port errors
We’re here when you need us
We’re always improving our resources and adding new updates — check back any time or get in touch directly.
